Housing Tenancy Officer
Location: Head Office, Oldbury B68
Hours: 35-hours per week
Salary: £27,657 per annum (pro rata for part-time)
As an organisation that plans to grow, we are building a new Housing Management team and are looking for a Housing Tenancy Officer to be part of the team.
The role
The successful Housing Tenancy Officer will carry out a variety of housing management tasks included but not limited to: Supporting with the voids and lettings process, Managing rent arrears with a focus on income maximisation, Working with tenants to ensure they are involved in shaping our services, General tenancy and estate management, Managing day to day repairs, cyclical maintenance and service contracts and Supporting the Senior Housing Manager with longer term asset management planning.
We offer flexibility in how you get your work done, whether that is working from Head Office, being out at the schemes, to occasional working from home. The post is 35 hours flexible working across Monday to Friday with occasional out of hours work.
About You
We are looking for someone with a genuine interest and passion for working to improve the quality of our residents’ lives. You need to be enthusiastic and show capability and ownership to develop in the role. You will also need to have excellent communication skills, previous experience with front facing customer service/administrative work in a housing service, excellent IT skills – proficient with Microsoft packages and the ability to learn new systems quickly, together with a positive can-do and flexible attitude to work.
Please note, you will also need a full UK Driving License and use of a car for business purpose, and able to apply for enhanced DBS certificate, together with evidence of the Right to Work in the UK. These will need to be shown at the interview stage.
What can we offer in return?
If you are looking for a career in housing and can demonstrate you have the above requirements, this may be the ideal role for you. In return we will commit to providing the successful candidate with support to undertake a recognised Level 3 Housing Qualification. In addition to ongoing training, we also offer a pension scheme and staff discounts.
The Company
New Outlookis a specialist Association that has been providing housing and care services to people with sensory impairment in the West Midlands for over 170 years. We currently have 10 Care and Supported Living services across Birmingham and some general needs properties in Redditch.
Our core values summarise what we ASPIRE to achieve:
- Approachable – friendly and easy to talk to
- Supportive – understanding and encouraging
- Professional – capable and skilful
- Innovative – inventive and adaptable
- Reliable – consistent quality and performance
- Empowering – confident and strong
How to Apply:
Please provide an updated CV along with a covering letter explaining “why you are applying for the role of Housing Tenancy Officer and what skills, experience and knowledge you can bring to this role” All applicants are encouraged to thoroughly read the job description provided, highlighting relevant skills and experience that directly correspond to the outlined responsibilities and requirements. (Please do not write any more than 500 words).
Once completed, send this to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 12th April 2024
Interviews: Week commencing 15th April 2024– Face to Face, Head Office, Oldbury B68
Please note we are actively reviewing applications and may close this advert early if a successful candidate is found.
New Outlook is a Disability Confident Committed employer.
No agencies.
Care & Support Worker – Erdington
Location: 39 Silverbirch Road, Erdington B24
Hours: 35-hours per week
Salary: £10.50 per hour
You must have at least 1 years’ previous experience in a care/support worker role. Duties include:-
- providing personal care,
- administering medication,
- assisting with activities,
- shopping and meal preparation,
- person-centred planning,
- maintaining accurate records and documentation,
- domestic tasks where required,
- being flexible, caring, and willing to undertake ongoing training as required.
There is a 7-day rolling rota in place at 39 Silverbirch Road and you will be required to work day shifts (shift times 8am-3pm, and 3pm-10pm), on weekdays, weekends, and Bank Holidays, where appropriate.
We offer a pension scheme, staff discounts, and ongoing training, with support and development opportunities.
39 Silverbirch Road is a CQC registered service that provides 24-hour specialist care and support to vulnerable adults aged 18-65 with a sensory impairment, and other complex needs.
Please note, successful applicants will need to be able to work 35-hours per week without visa restrictions, and will need to provide an enhanced DBS clearance, together with evidence of their current Right to Work in the UK.
How to Apply:
Apply now by sending your CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 5th April 2024
Interviews: 16th & 18th April 2024 in Erdington
New Outlook is a Disability Confident Committed employer.
No agencies.
Care & Support Worker – Erdington
Location: 39 Silverbirch Road, Erdington B24
Hours: 21-hours per week
Salary: £10.50 per hour
You must have at least 1 years’ previous experience in a care/support worker role. Duties include:-
- providing personal care,
- administering medication,
- assisting with activities,
- shopping and meal preparation,
- person-centred planning,
- maintaining accurate records and documentation,
- domestic tasks where required,
- being flexible, caring, and willing to undertake ongoing training as required.
There is a 7-day rolling rota in place at 39 Silverbirch Road and you will be required to work day shifts (shift times 8am-3pm, and 3pm-10pm), on weekdays, weekends, and Bank Holidays, where appropriate.
We offer a pension scheme, staff discounts, and ongoing training, with support and development opportunities.
39 Silverbirch Road is a CQC registered service that provides 24-hour specialist care and support to vulnerable adults aged 18-65 with a sensory impairment, and other complex needs.
Please note, successful applicants will need to be able to work 21-hours per week without visa restrictions, and will need to provide an enhanced DBS clearance, together with evidence of their current Right to Work in the UK.
How to Apply:
Apply now by sending your CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 5th April 2024
Interviews: 16th & 18th April 2024 in Erdington
New Outlook is a Disability Confident Committed employer.
No agencies.
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If you need job information in a different format (eg large print) or help with your application please call us on 0121 602 6518.
An interview is guaranteed to anyone with a disability whose application meets the minimum criteria (ie required qualifications, skills and/or experience) for the post.