Our People

New Outlook Structure




Head Office Staff

New Outlook’s head office is based in Halesowen, Birmingham. The head office employs a small dedicated team of staff who deal with the day to day running of the charity. Many of the staff members have years of professional experience within the care industry and all endeavour to make New Outlook an organisation that provides excellent care and support for the individuals in our service.

Services Staff

Our staff play an essential role in each service user’s welfare. To maximise this contribution, we provide a programme of staff training which recognises the value of and development of competencies in order to deliver a high quality service. This programme extends beyond basic inductions, mandatory training and QCF levels 2 and 3 and includes continuous professional development training and developing specialist skills and knowledge which includes Eden in the Community training for our Home Heroes staff.