Housing Support Officer
Location: Head Office, Oldbury B68
Hours: 35 per week
Salary: £25,680 per annum (pro rata for part-time)
As an organisation that plans to grow, we are building a new Housing Management team and are looking for a Housing Support Officer to be part of the team. This is a broadly defined role and will offer you the opportunity to gain experience in many areas of housing management.
The role
The successful Housing Support Officer will carry out a variety of housing management tasks included but not limited to: Supporting with the voids and lettings process, Managing rent arrears with a focus on income maximisation, Working with tenants to ensure they are involved in shaping our services, General tenancy and estate management, Managing day to day repairs, cyclical maintenance and service contracts and Supporting the Senior Housing Manager with longer term asset management planning.
We offer flexibility in how you get your work done, whether that is working from Head Office, being out at the schemes, to occasional working from home. The post is 35 hours flexible working across Monday to Friday with occasional out of hours work.
About You
We are looking for someone with a genuine interest and passion for working to improve the quality of our residents’ lives. You need to be enthusiastic and show capability and ownership to develop in the role. You will also need to have excellent communication skills, previous experience with front facing customer service/administrative work ideally in a housing service, excellent IT skills – proficient with Microsoft packages and the ability to learn new systems quickly, together with a positive can-do and flexible attitude to work.
Please note, you will also need a full UK Driving License and use of a car for business purpose, an enhanced DBS certificate, together with evidence of the Right to Work in the UK. These will need to be shown at the interview stage.
What can we offer in return?
If you are looking to start a career in housing and can demonstrate you have the above requirements, this may be the ideal role for you. In return we will commit to providing the successful candidate with support to undertake a recognised Level 3 Housing Qualification. In addition to ongoing training, we also offer a pension scheme and staff discounts.
The Company
New Outlookis a specialist Association that has been providing housing and care services to people with sensory impairment in the West Midlands for over 170 years. We currently have 10 Care and Supported Living services across Birmingham and some general needs properties in Redditch.
Our core values summarise what we ASPIRE to achieve:
- Approachable – friendly and easy to talk to
- Supportive – understanding and encouraging
- Professional – capable and skilful
- Innovative – inventive and adaptable
- Reliable – consistent quality and performance
- Empowering – confident and strong
How to Apply:
Please provide an updated CV along with a covering letter explaining “why you are applying for the role of Housing Support Officer and what skills, experience and knowledge you can bring to this role” All applicants are encouraged to thoroughly read the job description provided, highlighting relevant skills and experience that directly correspond to the outlined responsibilities and requirements. (Please do not write any more than 500 words).
Once completed, send this to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 26th February 2024
Interviews: Wed 6th March 2024– Face to Face, Head Office, Oldbury B68
New Outlook is a Disability Confident Committed employer.
No agencies.
Care & Support Worker – Selly Oak
Location: Tulip Gardens, Selly Oak B29
Hours: 35-hours per week
Salary: £10.50 per hour
You must have at least 1 years’ previous experience in a care/support worker role. Duties include:-
- providing personal care,
- administering medication,
- assisting with activities,
- shopping and meal preparation,
- person-centred planning,
- maintaining accurate records and documentation,
- domestic tasks where required,
- being flexible, caring, and willing to undertake ongoing training as required.
There is a 7-day rolling rota in place and you will be required to work shift times 8am-3pm, and 3pm-10pm, on weekdays, weekends, and Bank Holidays where appropriate.
We offer a pension scheme, staff discounts, and ongoing training, with support and development opportunities.
Tulip Gardens is a CQC registered service that provides 24-hour specialist care and support to vulnerable adults aged 18-65 with a sensory impairment, as well as other physical and learning disabilities.
Please note, successful applicants need to be able to work 35-hours per week without visa restrictions, and will need to provide an enhanced DBS clearance, together with evidence of their current Right to Work in the UK.
How to Apply:
Apply now by sending your CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: CLOSED
Interviews: 13th & 14th March 2024 in Selly Oak
New Outlook is a Disability Confident Committed employer.
No agencies.
Bank Staff (Care & Support)
Location: Selly Oak and Erdington
Hours: zero hours contract
Salary: £10.50 per hour
Our properties offer a 24-hour service; providing front-line care and support to vulnerable adults, some of whom have a sensory impairment as well as other physical and learning disabilities, and complex needs.
The role of Bank Staff is to provide cover for permanent staffing during times of absence, holidays or sickness.
Our properties have 7-day rolling rota’s covering early, late, evening or night shifts (shift times are 8am-3pm, 3pm-10pm, and 10pm-8am), on weekdays, weekends, and Bank Holidays where appropriate.
You must have at least 1 years’ previous experience in a care/support worker role, preferably in learning disabilities and visual impairment. Duties include:-
- providing personal care,
- administering medication,
- assisting with activities,
- shopping and meal preparation,
- person-centred planning,
- maintaining accurate records and documentation,
- domestic tasks where required,
- being flexible, caring, and willing to undertake ongoing training as required.
Please note, successful applicants should have no restrictions, and will need to provide an enhanced DBS clearance, together with evidence of their current Right to Work in the UK.
How to Apply:
Apply now by sending your CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: CLOSED
Interviews: 6th & 7th March 2024 in Selly Oak or Erdington
New Outlook is a Disability Confident Committed employer.
No agencies.
Care & Support Worker – Northfield
Location: Chatham Place, Northfield B31
Hours: 30 per week
Salary: £10.50 per hour
We are looking for an experienced Care & Support Worker to join the staff team at Chatham Place.
Chatham Place is an Extra Care Sheltered Housing scheme that provides 24-hour specialist care and support to vulnerable adults aged 55+ with a sensory impairment and other complex needs.
Due to service user’s requirements, we will only accept applications from female candidates.
You must have previous experience in a care/support worker role. Duties include:-
- providing personal care,
- administering medication,
- assisting with activities,
- shopping,
- laundry duties,
- maintaining accurate records and documentation,
- domestic tasks where required,
- being flexible, caring, and willing to undertake ongoing training as required.
Chatham Place has a 2-week rolling rota in place and you will be expected to work a mixture of early/late shift times covering the hours between 7.00am and 9.30pm, on weekdays/bank holidays, and every second weekend.
We offer a pension scheme, staff discounts, and ongoing training, with support and development opportunities.
Successful applicants will be expected to work 30-hours per week without visa restrictions, they will need to provide an enhanced DBS clearance, together with evidence of their current Right to Work in the UK.
How to Apply:
Apply now by sending your CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: CLOSED
Interviews: 20th & 21st February 2024 in Northfield
New Outlook is a Disability Confident Committed employer.
No agencies.
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An interview is guaranteed to anyone with a disability whose application meets the minimum criteria (ie required qualifications, skills and/or experience) for the post.