Accessing Local Support Services
We’ve recently added a selection of helpful links to our website that connect you to local support services such as food banks, community centres, and other free advice helplines. These resources are intended to help you find support in your area when you need it.
Please note that New Outlook does not provide these services directly, but we are committed to supporting our tenants in accessing them. If you need help reaching out to any of the organisations listed, or if you’re unsure where to start, our team is here to assist you.
Benefit support Advice
Policy in Practice – Better Off Calculator
Turn2us – Benefits Calculator
Age UK – Benefits Calculator – What benefits am I entitled to?
StepChange – Debt Charity. Free Expert Debt Help & Advice
Cost of Living
Moneyhelper – Emergency help with money and food
Trussell – Help through Hardship helpline
Free Helplines
Citizens Advice – Contact Us
Refuse – National Domestic Abuse Helpline
Carers UK – Helpline and other support
Knowledge Bank – Engagement & Equalities
Find Your Local Council
GOV.UK – Find your local council
Housing Ombudsman and Safety Advice
Housing – Ombudsman Service
GOV.UK – Regulator of Social Housing
Specialist Services & Groups
BRIB – Supporting Birmingham’s Vision Impaired Community
Focus Birmingham – Charity for sight loss and complex needs
Thrive Together Bham – Warm welcome spaces in birmingham
Local Life – Redditch Groups & Organisations | find a club
Mental Health
Mind – Better Mental Health – Warwickshire & Worcestershire
Health NHS Foundation Trust – Birmingham and Solihull Mental
