Care & Support Worker – Erdington B24
Location: 39 Silverbirch Road, Erdington B24
Hours: 28 hours per week
Salary: £18,631.00 per annum
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
39 Silverbirch Road is a CQC registered property that provides 24-hour specialist care and support to vulnerable adults aged 18-65 with a sensory impairment, and other complex needs.
A position has opened for an experienced Care & Support Worker. We are looking for an enthusiastic and motivated individual with a positive, can-do attitude, who can build effective relationships with the people we support, their families, and colleagues.
You should have excellent communication skills, both verbal and written, and should demonstrate a caring, compassionate nature alongside a strong work ethic. You must be able to work effectively as part of a team while also being confident and capable when lone working. The ability to remain flexible, proactive, and person-centred in your approach is essential.
You must have at least 2 year’s previous experience in a similar care & support worker role. Duties include providing personal care, administering medication, support with person-centred planning, maintaining records and documentation, assisting with activities/shopping, support with meal preparation, and domestic tasks where required.
There is a rota at 39 Silverbirch Road and you would be expected to work shift times of 8am to 3pm (early shift), 2pm to 9pm or 3pm-10pm (late shift), and 10pm-8am (sleep-in shift) on weekdays, weekends, and bank holidays, where appropriate.
You must be able to work 28 hours per week without visa restrictions, and you will be required to provide enhanced DBS clearance, together with evidence of your Right to Work in the UK.
Benefits of working at New Outlook:
- 22 days Annual Leave (after your second year of service one additional day, subject to a maximum of three additional days) + 8 Bank Holidays
- Employer pension contribution
- Staff discount scheme
- Employee assistance programme
- Birthday leave
- Long service awards
From our recent staff survey, staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply with an up-to-date CV to jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6511 Option 2.
Closing Date: 19/10/2026
Interviews: Telephone interviews will take place on 27/10/2026. If successful, a second face-to-face interview will be arranged on 03/11/2026 in Erdington.
New Outlook is a Disability Confident employer.
No agencies.
Bank Staff (Care & Support) – Erdington B23 CLOSED
Location: Beech House, Erdington B23
Hours: zero hours contract
Salary: £12.75 per hour
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
Our properties offer a 24-hour service; providing front-line care and support to vulnerable adults, some of whom have a sensory impairment as well as other physical and learning disabilities, and complex needs.
We are looking to expand the Bank Staff register at our property, Beech House, based in Erdington, with experienced care workers. The role of Bank Staff is to provide cover for permanent staffing during times of absence, holidays, or sickness.
We seek enthusiastic and motivated individuals with a positive, can-do attitude, who can build effective relationships with the people we support, their families, and colleagues.
The successful candidate will have excellent communication skills, both verbal and written, and demonstrate a caring, compassionate nature alongside a strong work ethic. They must be able to work effectively as part of a team while also being confident and capable when lone working. The ability to remain flexible, proactive, and person-centred in their approach is essential.
You should have at least 2 year’s experience in a similar care and support worker role. Duties include providing personal care, administering medication, support with person-centred planning, assisting with activities and shopping, support with meal preparation, and domestic tasks where required. Part of the role is to assist in maintaining accurate records and documentation, assisting in maintaining the security of the building and adhering to all policies and procedures of the Organisation. You should be flexible, caring, and have a genuine willingness to undertake further training as and when required.
Our properties have 7-day rolling rota’s covering early, late, and sleep-in shifts; 8am-3pm (early shift), or 3pm-10pm (late shift), and 10pm-8am (sleep-in shift) on weekdays, weekends, and bank holidays, where appropriate.
Please note, successful applicants will be required to provide an enhanced DBS certificate, together with evidence of their Right to Work in the UK.
How to Apply:
Please apply with an up-to-date CV to jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6511 Option 2.
Closing Date: 07/10/2026
Interviews: Telephone interviews will take place on 15/10/2026. If successful, a second face-to-face interview will be arranged on 22/10/2026 in Erdington.
New Outlook is a Disability Confident employer.
No agencies.
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If you need job information in a different format (eg large print) or help with your application please call us on 0121 602 6518.
An interview is guaranteed to anyone with a disability whose application meets the minimum criteria (ie required qualifications, skills and/or experience) for the post.
