
Care & Support Worker – Northfield B31
Location: Chatham Place, Northfield B31
Hours: 30 hours per week
Salary: £19,961.00 per annum
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
Chatham Place is an Extra Care Sheltered Housing scheme that provides 24-hour specialist care and support to vulnerable adults aged 55+ with a sensory impairment and other complex needs.
A position has opened at Chatham Place for a Care & Support Worker. We are looking for an enthusiastic and motivated individual with a positive, can-do attitude, who can build effective relationships with the people we support, their families, and colleagues.
The successful candidate will have excellent communication skills, both verbal and written, and demonstrate a caring, compassionate nature alongside a strong work ethic. They must be able to work effectively as part of a team while also being confident and capable when lone working. The ability to remain flexible, proactive, and person-centred in their approach is essential.
Due to a request from the people we support, we will only accept applications from female candidates. This is in accordance with Schedule 9, Part 1 of the Equality Act 2010, as the role involves providing personal care.
Duties include providing 1:1 support to tenants to promote their independence, develop daily living skills, support with personal care needs, meal preparation, and support with medication. Part of the role is to provide housing support which includes responding to daily support needs, shopping, laundry duties, assisting with activities, domestic tasks, maintaining accurate records, assisting in maintaining the security of the building and adhering to all policies and procedures of the Association.
There is a 2-week rota in place for mornings and evenings. You will be expected to work 7-hour shifts which are 7am-2pm and 2pm-9pm, on weekdays, weekends and bank holidays, where applicable.
Previous experience in a care setting would be advantageous; however, full training will be provided, and applicants with the right values and attitude are encouraged to apply.
You must be able to work 30 hours per week without visa restrictions. You will also need to provide enhanced DBS clearance, together with evidence of your Right to Work in the UK.
Benefits of working at New Outlook:
- 22 days Annual Leave (after your second year of service one additional day, subject to a maximum of three additional days) + 8 Bank Holidays
- Employer pension contribution
- Staff discount scheme
- Employee Assistance Programme
- Birthday leave
- Long service awards
From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply with an up-to-date CV to jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518. Please note, we actively review applications and may close the advert early if a successful candidate is found.
Closing Date: 22/06/2026
Interviews: Telephone interviews 30/06/2026. If successful, a second face-to-face interview will be arranged on 22/04/2026 in Northfield.
New Outlook is a Disability Confident employer.
No agencies.
Care & Support Worker – Erdington B24
Location: 39 Silverbirch Road, Erdington B24
Hours: 35 hours per week
Salary: £23,288.00 per annum
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
39 Silverbirch Road is a CQC registered property that provides 24-hour specialist care and support to vulnerable adults aged 18-65 with a sensory impairment, and other complex needs.
A position has opened for an experienced Care & Support Worker. We are looking for an enthusiastic and motivated individual with a positive, can-do attitude, who can build effective relationships with the people we support, their families, and colleagues.
You should have excellent communication skills, both verbal and written, and should demonstrate a caring, compassionate nature alongside a strong work ethic. You must be able to work effectively as part of a team while also being confident and capable when lone working. The ability to remain flexible, proactive, and person-centred in your approach is essential.
You must have at least 2 year’s previous experience in a similar care & support worker role. Duties include providing personal care, administering medication, support with person-centred planning, maintaining records and documentation, assisting with activities/shopping, support with meal preparation, and domestic tasks where required.
There is a rota at 39 Silverbirch Road and you would be expected to work shift times of 8am to 3pm (early shift), 2pm to 9pm or 3pm-10pm (late shift), and 10pm-8am (sleep-in shift) on weekdays, weekends, and bank holidays, where appropriate.
You must be able to work 35 hours per week without visa restrictions, and you will be required to provide enhanced DBS clearance, together with evidence of your Right to Work in the UK.
Benefits of working at New Outlook:
- 22 days Annual Leave (after your second year of service one additional day, subject to a maximum of three additional days) + 8 Bank Holidays
- Employer pension contribution
- Staff discount scheme
- Employee Assistance Programme
- Birthday leave
- Long service awards
From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply with an up-to-date CV to jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518. Please note, we actively review applications and may close the advert early if a successful candidate is found.
Closing Date: 21/06/2026
Interviews: Telephone interviews 30/06/2026. If successful, a second face-to-face interview will be arranged on 03/07/2026 in Erdington.
New Outlook is a Disability Confident employer.
No agencies.
Group Finance Assistant – Harborne B17
Location: Harborne B17
Hours: 28-35 hours per week, with possibility of hybrid working
Salary: £27,000 per annum (pro rata)
New Outlook Housing Association and Vision Homes Association have joined forces to ensure that the important work we do supporting people with sensory or specialist needs, continues to grow. Our Group has a strong reputation known for our commitment in helping vulnerable people live independent and fulfilling lives.
We are now looking to add a Group Finance Assistant to our Finance team. For the right candidate, it presents an exciting opportunity to learn and develop as a finance professional and work alongside a dedicated and proactive team.
We are looking for someone who can play a leading role in providing the full range of financial support to the Group, including financial planning and analysis, management reporting, payroll and risk management. You will also assist the Group Director of Finance & Resources with the preparation of finance and governance reports.
You should be AAT level 3 qualified or qualified by experience – or equivalent.
In return we can offer a competitive benefits package, an enjoyable working environment and ongoing support and personal development.
If you are looking for a challenging and rewarding role then now might be the right time to join us.
About Us:
Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. VHA is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission.
New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institution for the Blind (BRIB), becoming a standalone housing association in 1997. Since then, New Outlook Housing Association (NOHA) has gone through several changes to become the organisation it is today.
How to Apply:
Apply now by sending your CV to jobs@newoutlook.org.uk .
If want to hear more about this exciting opportunity or have any questions, please call Asif Hussain, Group Director of Finance & Resources, on 0121 434 4644.
Due to the high number of applications we receive for our job vacancies, we reserve the right to close application windows early, so we would encourage you to submit your application as soon as possible.
Successful applicants will be required to be DBS checked prior to starting.
Closing date: 1pm Friday 19 June 2026
Telephone interview dates: 22 and 23 June 2026
Face to Face interview dates: 29 and 30 June 2026
New Outlook is a Disability Confident employer.
No agencies.
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An interview is guaranteed to anyone with a disability whose application meets the minimum criteria (ie required qualifications, skills and/or experience) for the post.


