Care & Support Worker – Erdington B23
Location: Beech House, Erdington B23
Hours: 35 hours per week
Salary: £12.25 per hour
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
Beech House in Erdington is a CQC registered property that provides 24-hour specialist care and support to vulnerable adults aged 18-65 with a sensory impairment, and other complex needs.
A position has opened for an experienced Care & Support Worker.
We are looking for someone with lots of energy and a can-do attitude, someone who can interact well with service users, has good communication skills both verbal and written, has a caring nature and good work ethic, and works well as part of a team or lone working.
The ideal candidate should have at least 2 year’s previous experience in a care/support worker role; in providing personal care and administering medication. Duties include assisting with activities, shopping and meal preparation, person-centred planning, maintaining accurate records and documentation, and domestic tasks where required. You will need to be flexible, caring, and willing to undertake ongoing training as required.
We have a 7-day rolling rota and you will be expected to work early shift (8am-3pm), and late shift (3pm-10pm), plus sleep-in shift (10pm-8am), on weekdays, weekends, and bank holidays.
Please note, successful applicants must be able to work 35 hours per week, without visa restrictions, and will be required to provide enhanced DBS clearance, together with evidence of their Right to Work in the UK.
Our benefits include a competitive salary, 22 days annual leave, pension scheme, staff discount scheme, employee assistance programme, birthday leave, long service awards, and ongoing training with support and development opportunities.
From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply by sending an up-to-date CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 18/11/2025
Interviews: Telephone interviews will take place on 27/11/2025. If successful, a second face-to-face interview will be arranged in Erdington B23.
New Outlook is a Disability Confident employer.
No agencies.
Care & Support Worker – Erdington B24
Location: 39 Silverbirch Road B24
Hours: Between 28-35 hours per week
Salary: £12.25 per hour
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
39 Silverbirch Road is a CQC registered property that provides 24-hour specialist care and support to vulnerable adults aged 18-65 with a sensory impairment, and other complex needs.
A position has opened for an experienced Care & Support Worker. We are looking for someone with lots of energy and a can-do attitude, someone who can interact well with service users, has good communication skills both verbal and written, has a caring nature and good work ethic, and works well as part of a team or lone working.
The ideal person will have have at least 2 year’s previous experience in a care/support worker role; in providing personal care and administering medication. Duties include assisting with activities, shopping and meal preparation, person-centred planning, maintaining records and documentation, and domestic tasks where required. You will need to be flexible, caring, and show a genuine willingness to undertake further training as required.
There is a 7-day rolling rota in place and you will be required to work shifts (early shift times 7am-2pm, and late shift times 2pm-9pm), on weekdays, weekends, and Bank Holidays, where appropriate.
Please note, successful applicants must be able to work between 28-35 hours per week, without visa restrictions, and will be required to provide enhanced DBS clearance, together with evidence of their Right to Work in the UK.
Our benefits include a competitive salary, 22 days annual leave, pension scheme, staff discount scheme, employee assistance programme, birthday leave, long service awards, and ongoing training with support and development opportunities.
From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply by sending an up-to-date CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 16/11/2025
Interviews: Telephone interviews will take place on 26/11/2025. If successful, a second face-to-face interview will be arranged in Erdington B24.
New Outlook is a Disability Confident employer.
No agencies.
Group Business Development/Referrals Assessment Manager
Location: Head Office, Harborne B17
Hours: 35 hours per week (hybrid working)
Salary: circa £41,000 per annum
Are you interested in a Group Business Development/Referrals Assessment Manager position working for a business specialising in housing, care and support for people with visual impairments, and other specialist needs? This new position will provide the successful candidate with an opportunity to make their mark in helping us to achieve our ambitious but realistic plans for further business development and growth.
As an inclusive, forward-thinking business, we take pride in our approach in investing in our people and are looking for a highly competent and motivated professional to join us. The business is keen to recruit someone who wants to excel in their role and play a key part in our Business Growth Strategy.
The role is hybrid and is based in Harborne. We apply a flexible approach to working patterns to ensure a better work-life balance for staff.
Key responsibilities of the role include:
- Able to contribute to the organisation’s development and growth strategy.
- Proactive in assessing and responding to tender opportunities with local authorities and other commissioning bodies.
- The lead and main point of contact for new referral and call offs.
- Lead on person-centred assessments of individuals support needs, and supporting the transition of new people entering services, in collaboration with local operational teams.
- Building effective working relationships with commissioners, local authorities, health bodies, funders, and corporate partners.
- Able to produce detailed financial costings for proposed packages of support and ensure funding agreements are secured.
- Able to contribute to the organisation’s development and growth strategy.
The ideal candidate profile:
- Experience within the care, health, and/or housing sectors, particularly in learning disabilities and sight disabilities.
- Ability to assess and analyse a wide range of support needs and referral information.
- Experience in writing and submitting successful tenders.
- Proven track record of achieving growth targets.
- Excellent communication, analytical, and organisational skills.
- Full UK Driving Licence and use of a car for business purposes.
Our benefits include:
- 23 days Annual Leave (after your second year of service one additional day, subject to a maximum of five additional days) + 8 Bank Holidays
- Paid Birthday leave
- Employer Pension contribution
- Staff discount scheme
- Employee Assistance Programme
- Long Service Awards
- Ongoing training with support and development opportunities
New Outlook Housing Association and Vision Homes Association are well-respected organisations and have joined forces in supporting and caring for people with visual impairment and complex needs. We are proud of the work we do for the people we support, so if you can help us build on our successes, enjoy being part of a small team, and have a positive outlook, then we would like to hear from you.
About Us:
New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institution for the Blind (BRIB), becoming a standalone housing association in 1997. Since then, New Outlook Housing Association (NOHA) has gone through several changes to become the organisation it is today.
Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. VHA is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission.
How to Apply:
For more information and Job Description please contact HR on 0121 602 6518/0121 434 4644.
Please send your CV and covering letter stating ‘what qualities and experience you can bring to the role’ to jobs@newoutlook.org.uk .
Closing Date: 6th November 2025. Please note, we are actively reviewing applications and may close this advert early if a successful candidate is found.
Interviews: Interviews will take place on 10th November 2025.
New Outlook and Vision Homes Association are Equal Opportunity Employers.
No agencies.
Click to view recruitment privacy notice
If you need job information in a different format (eg large print) or help with your application please call us on 0121 602 6518.
An interview is guaranteed to anyone with a disability whose application meets the minimum criteria (ie required qualifications, skills and/or experience) for the post.
