Care & Support Worker – Harborne CLOSED
Location: Queen Mother Gardens/Community, Harborne B17
Hours: 30 hours per week
Salary: £12.25 per hour
New Outlook is looking to recruit an experienced Care & Support Worker, to join the dedicated staff team at our supported living service Queen Mother Gardens, based in Harborne.
Queen Mother Gardens provides accommodation and support to elderly people with sight loss, to enable them to retain their independence. This includes supporting with personal care needs, meal preparation and with medication. Experience with Sighted Guide Training and British Sign Language would be useful, but is not essential.
We are looking for someone who can interact well with tenants, has good communication skills both verbal and written, has a caring nature and good work ethic, and works well as part of a team or lone working.
Part of the role is to provide housing support; this includes supporting tenants with tenancy sign ups, responding to daily support needs, maintaining accurate records, and assisting in maintaining the security of the building.
This is a permanent position, with variable shift hours. Some shifts will be to provide care out in the community so you will need to be flexible to adapt to varying client needs. Shifts required are to cover 8am-2.30pm, 8am-4pm, 2pm-7.30pm, and 4pm-9.30pm over a 7-day rota on weekdays, weekends, and bank holidays.
You should be flexible in shift/work patterns to meet the needs of the service, and be willing to undertake ongoing training as required.
Please note, you must be able to work 30-hours per week, without visa restrictions, and will be required to provide enhanced DBS clearance, together with evidence of your Right to Work in the UK.
We offer a competitive salary, 22 days annual leave, pension scheme, staff discounts, birthday leave, long service awards, and ongoing training with support and development opportunities.
From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply by sending an up-to-date CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 04/08/2025 CLOSED
Interviews: Telephone interviews will take place on 14/08/25. If successful, a second face-to-face interview will be arranged in Harborne.
New Outlook is a Disability Confident Committed employer.
No agencies.
Temporary Care & Support Worker – Erdington
Location: 42 Silverbirch Road, Erdington B24
Hours: 28 hours per week
Salary: £12.25 per hour
New Outlook is looking for an experienced Care & Support Worker, to join the staff team at our property in Erdington. This is a temporary position to cover maternity leave.
42 Silverbirch Road is a supported living service that provides 24-hour care and support to vulnerable adults with a sensory impairment, and other complex needs.
Applications will only be accepted from female candidates, due to the nature of our service users and their request for female staff to assist with personal care.
You must have at least 2-years’ experience in a similar care/support role; providing support and assistance with personal care, administering medication, person-centred planning, assisting with shopping, meal preparation, activities, maintaining records and documentation, housing management support, and domestic tasks where required.
You should be flexible in shift/work patterns to meet the needs of the service, have a genuine caring nature, and willing to undertake ongoing training as required.
There is a rolling rota in place and you will be required to work early and late shifts (0745-1500 AM, and 1445-2200 PM) over a 7-day period.
Please note, you must be able to work 28-hours per week, without visa restrictions, and will be required to provide enhanced DBS clearance, together with evidence of your Right to Work in the UK.
We offer a competitive salary, 22 days annual leave, pension scheme, staff discounts, birthday leave, long service awards, and ongoing training with support and development opportunities.
From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply by sending an up-to-date CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact us on 0121 602 6511.
Closing Date: 11/08/2025
Interviews: Telephone interviews will take place on 20/08/25. If successful, a second face-to-face interview will be arranged in Erdington.
New Outlook is a Disability Confident Committed employer.
No agencies.
Tenant Engagement & Involvement Coordinator
Location: Head Office, Oldbury B68
Hours: 35 hours per week 9am-5pm
Salary: £25,000-£27,000 per annum
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
We currently have 10 Care and Supported Living services across Birmingham, and some General Needs properties in Redditch.
We are looking for an enthusiastic individual with at least 1 years’ previous experience of working in a Housing environment and with engaging and empowering tenants. This is a real opportunity to join a growing organisation that is flexible and supportive.
You should have awareness of Tenant Satisfaction Measures, the National Housing Federations ‘Together with Tenants’ initiative, an understanding of the legal framework and legislation around tenant involvement, and an understanding of the role of an Engagement and Involvement Coordinator.
You must be a people’s person; a can-doer with a pleasant, warm personality that makes you approachable. You will enjoy talking to our tenants and finding ways to engage them in all aspects of their tenancy. You will have a real passion for enhancing tenants’ experiences so that each person gets the most out of their home. Alongside the tenancy part of this role, we want you to engage and empower our tenants, so we are seeking someone who enjoys arranging events and meetings, where tenants’ voices can be heard.
You will be responsible for recruiting and engaging tenants to participate in tenant involvement opportunities and promoting a people’s panel, as well as creating events for tenants, external stakeholders, and community groups.
You should be proficient in using internal housing systems to update people’s records and have a good understanding of Microsoft packages, to include Word and Excel.
Duties for this role will include but are not limited to, ensuring tenant involvement with a focus on setting up forums and surgeries for tenants, signposting tenants to external agencies within the community who can enhance our support, arranging social events, supporting the Head of Housing with measuring customer satisfaction, report writing based on meetings held with tenants, and having an understanding of the legal framework and legislation around tenant involvement.
As an Engagement & Involvement Coordinator, you will be working with tenants with varied needs, therefore you must be flexible in your approach with excellent listening skills and a high level of empathy and understanding. You should be self-motivated, capable of independently managing your office schedule, and conducting on-site visits to services. You will occasionally visit our properties in Redditch, so the commitment to visit different sites is essential. You should be prepared to occasionally work outside of office hours to meet the needs of tenants.
Please note, you must have a full UK Driving Licence and use of a car for business purposes. You will need to apply for enhanced DBS clearance and provide evidence of your Right to Work in the UK.
We offer a competitive salary, 23 days annual leave, employer pension contribution, staff discount scheme, employee assistance programme, birthday leave, long service awards, and ongoing training with support and development opportunities.
From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
If you think you have what it takes with the experience to match, then we want to hear from you.
How to Apply:
Please send an up-to-date CV to jobs@newoutlook.org.uk . If you would like a Job Description, please contact us on 0121 602 6511.
Closing Date: 08/08/2025
Interviews: Telephone interviews will take place on 20/08/25. If successful, a second face-to-face interview will be arranged in Oldbury.
New Outlook is a Disability Confident Committed employer.
No agencies.
Housekeeper – Erdington CLOSED
Location: Beech House, Erdington B23
Hours: 20 hours per week
Salary: £12.25 per hour
We are looking for an experienced Housekeeper to join the dedicated staff team at Beech House in Erdington.
Beech House is a CQC registered property that provides 24-hour specialist care and support to vulnerable adults aged 18-65 with a sensory impairment, and other complex needs.
This role will require you to work 20 hours per week – the days will be discussed/agreed with the Service Manager.
Previous experience in a Housekeeper role is essential. You will be required to carry out all cleaning duties within the service to the required standards following a cleaning schedule and adhering to COSHH guidelines. Duties include: hoovering, dusting, emptying waste bins, cleaning bathrooms, cleaning stairs, corridors and handrails, cleaning upholstery and carpets where required, being able to bend/lift/move mobile furniture to clean beneath, attention to detail and a commitment to maintaining high standards of cleanliness.
You should be flexible in shift/work patterns to meet the needs of the service, and be willing to undertake ongoing training as required.
Please note, you must be able to work 20-hours per week, without visa restrictions, and will be required to provide enhanced DBS clearance, together with evidence of your Right to Work in the UK.
We offer a competitive salary, 22 days annual leave, pension scheme, staff discounts, birthday leave, long service awards, and ongoing training with support and development opportunities. From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Previous applicants need not apply. Please apply by sending an up-to-date CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 30/07/2025 CLOSED
Interviews: Telephone interviews 04/08/25. If successful, a second face-to-face interview will be on 08/08/25 in Erdington.
New Outlook is a Disability Confident Committed employer.
No agencies.
BANK STAFF (Care & Support) – Selly Oak CLOSED
Location: Tulip Gardens, Selly Oak B29
Hours: zero hour contract
Salary: £12.25 per hour
We are looking to expand our Bank Staff register with experienced care workers to work at our registered service, Tulip Gardens based in Selly Oak.
Tulip Gardens is a CQC registered property that provides 24-hour specialist care and support to vulnerable adults aged 18-65 with a sensory impairment, and other complex needs.
The role of Bank Staff is to provide cover for permanent staffing during times of absence, holidays or sickness.
From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
Tulip Gardens has a 7-day rolling rota in place that covers early, late, evening, night, or sleep-in shifts (shift times are 8am-3pm, 3pm-10pm, or 10pm-8am), on weekdays, weekends, and Bank Holidays, where appropriate.
You should have previous experience of working in a care and support role; preferably in learning disabilities and visual impairment. Duties include providing support with personal care needs and medication, assisting with activities, shopping, meal preparation, person-centred planning, and domestic tasks where required. Part of the role is to assist in maintaining accurate records and documentation, assisting in maintaining the security of the building and adhering to all policies and procedures of the Association. You should be flexible in shift/work patterns to meet the needs of the service, caring and willing to undertake ongoing training as and when required.
Please note, successful applicants will be required to provide an enhanced DBS certificate, together with evidence of their Right to Work in the UK.
How to Apply:
Please apply by sending an up-to-date CV to us at jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 22/07/2025 CLOSED
Interviews: Telephone interviews will be arranged for 31/07/2025 and 01/08/2025. If successful, a second face-to-face interview will be arranged in Selly Oak.
New Outlook is a Disability Confident Committed employer.
No agencies.
Care & Support Worker – Northfield B31 CLOSED
Location: Chatham Place, Northfield B31
Hours: 35-hours per week
Salary: £12.25 per hour
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
Chatham Place is an Extra Care Sheltered Housing scheme that provides 24-hour specialist care and support to vulnerable adults aged 55+ with a sensory impairment and other complex needs.
A position has opened at Chatham Place for an experienced Care & Support Worker. We are looking for someone with lots of energy and a can-do attitude, someone who can interact well with service users, has good communication skills both verbal and written, has a caring nature and good work ethic, and works well as part of a team or lone working. Due to service user’s requirements, we will only accept applications from female candidates.
Previous experience in a care/support worker role is essential. Duties include: being flexible, caring, and willing to undertake ongoing training as required, providing personal care, administering medication, assisting with activities, shopping, laundry duties, maintaining accurate records and documentation, domestic tasks where required, being flexible, caring, and willing to undertake ongoing training as and when required.
There is a 2-week rolling rota in place for mornings and evenings. You will be expected to work 7-hour shifts which are 7am-2pm and 2pm-9pm, on weekdays, weekends and bank holidays, where applicable.
You must be able to work 35-hours per week, without visa restrictions. You will also need to provide enhanced DBS clearance, together with evidence of your Right to Work in the UK.
We offer a competitive salary, 22 days annual leave, pension scheme, staff discounts, birthday leave, long service awards, and ongoing training with support and development opportunities. From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply with an up-to-date CV to jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 25/07/2025 CLOSED
Interviews: Telephone interviews will be arranged for 7th & 8th August 2025. If successful, a second face-to-face interview will be arranged in Northfield.
New Outlook is a Disability Confident Committed employer.
No agencies.
Waking Night Care & Support Worker – Northfield B31 CLOSED
Location: Chatham Place, Northfield B31
Hours: 30-hours per week
Salary: £12.25 per hour
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
Chatham Place is an Extra Care Sheltered Housing scheme that provides 24-hour specialist care and support to vulnerable adults aged 55+ with a sensory impairment and other complex needs.
A position has opened at Chatham Place for an experienced Waking Night Care & Support Worker. We are looking for someone with lots of energy and a can-do attitude, someone who interacts well, has good communication skills both verbal and written, has a caring nature and good work ethic, and works well as part of a team or lone working. Due to service user’s requirements, we will only accept applications from female candidates.
Previous experience in a care/support worker role is essential. Duties include: being aware and awake at all times during the night, ensuring the wellbeing of service users throughout the night, carrying out routine checks as required by their care plan, assisting with personal care needs, administering medication as and when required, being flexible and caring, laundry duties, maintaining accurate records and documentation, domestic tasks where required, and willing to undertake ongoing training as required.
Chatham Place has a 2-week rolling rota in place. You will be expected to work 10-hour shifts, 9pm-7am, on weekdays, weekends and bank holidays, where applicable.
You must be able to work 30-hours per week, without visa restrictions. You will also need to provide enhanced DBS clearance, together with evidence of your Right to Work in the UK.
We offer a competitive salary, 22 days annual leave, pension scheme, staff discounts, employee assistance programme, birthday leave, long service awards, and ongoing training with support and development opportunities. From our recent staff survey, our staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply with an up-to-date CV to jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6518.
Closing Date: 25/07/2025 CLOSED
Interviews: Telephone interviews will be arranged for 7th & 8th August 2025. If successful, a second face-to-face interview will be arranged in Northfield.
New Outlook is a Disability Confident Committed employer.
No agencies.
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