Care & Support Worker – Erdington B23
Location: Beech House, Erdington B23
Hours: 28 hours per week
Salary: £18,631.00 per annum
New Outlook has been providing housing and care services to people with sensory impairment across the West Midlands for over 170 years.
A position has opened for an experienced Care & Support Worker to work at our registered service, Beech House, based in Erdington. We are looking for an enthusiastic and motivated individual with a positive, can-do attitude, who can build effective relationships with the people we support, their families, and colleagues.
You should have excellent communication skills, both verbal and written, and should demonstrate a caring, compassionate nature alongside a strong work ethic. You must be able to work effectively as part of a team while also being confident and capable when lone working. The ability to remain flexible, proactive, and person-centred in your approach is essential.
You must have at least 2 year’s previous experience in a similar care & support worker role. Duties include providing personal care, administering medication, support with person-centred planning, maintaining records and documentation, assisting with activities/shopping, support with meal preparation, and domestic tasks where required.
Beech House has a 7-day rolling rota. You would be expected to work early shifts (8am to 3pm), late shifts (3pm to 10pm), and sleep-in shifts (10pm-8am), on weekdays, weekends, and bank holidays.
You must be able to work 28 hours per week without visa restrictions, and you will be required to provide enhanced DBS clearance, together with evidence of your Right to Work in the UK.
If you meet the above criteria, then we would like to hear from you.
Benefits of working at New Outlook:
- 22 days Annual Leave (after your second year of service one additional day, subject to a maximum of three additional days) + 8 Bank Holidays
- Employer pension contribution
- Staff discount scheme
- Employee assistance programme
- Birthday leave
- Long service awards
From our recent staff survey, staff have told us that they are really engaged and feel proud to work for us and the people we support.
How to Apply:
Please apply with an up-to-date CV to jobs@newoutlook.org.uk . If you would like a Job Description, please contact HR on 0121 602 6511 Option 2.
Closing Date: 3rd November 2026
Interviews: Telephone interviews 9th & 10th November 2026. If successful, a second face-to-face interview will be arranged in Erdington on 17th November 2026.
New Outlook is a Disability Confident employer.
No agencies.
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If you need job information in a different format (eg large print) or help with your application please call us on 0121 602 6518.
An interview is guaranteed to anyone with a disability whose application meets the minimum criteria (ie required qualifications, skills and/or experience) for the post.
